POLICIES

DISCLAIMER
Schedules, teachers, prices of classes, passes, memberships, and/or products are subject to change without notice.  Please always check our website for our most current offers.

NEW STUDENTS
All students must fill out a new student form before their first class.

EXPIRATION DATES
Intro deals cannot be extended (with the exception of those who purchased an intro deal and did not use any of the classes before they expired).

There are no extensions on 10 class cards after the card has expired.  Upon request, one-month extensions are given if requested while the card is still active. If the package expires, the remaining classes will rollover onto the next purchase of a 10 class card.

INTERNSHIP PROGRAM
Students can volunteer at the front desk for eight hours a week in exchange for unlimited free yoga, a one-hour massage, and $150 monthly stipend.  If you are interested in the this program, please fill out the form on this page HERE.

SETTING UP YOUR SPACE

Both of our yoga rooms are marked with green (in Green Tara) and white (in White Tara) half moons that tell you where to place your mat. Please arrive and place your mat where there is a marker.  

LATECOMERS
Our rooms are intimate, Green Tara can fit 24 and White Tara can fit 18.  Please arrive early to arrange your space, so the room is settled by class time.  Latecomers disrupt other students.  

We realize life happens, and allow entry to the room up to 5 minutes after the start of the class. However, if the room is relatively full and class has begun, we will close the room to avoid disrupting the class.  

Please be mindful of your time, and try to arrive to class early as the doors may be closed at any time after the class has begun. 

Registering online is suggested and will guarantee your spot in class as long as you arrive 5 minutes prior to class or earlier.  Please see more on our reservation policy HERE.

PRIVACY POLICY
Your privacy is very important to us. Any personal information you choose to give us will only be used to help us provide you with the highest quality services, products, and support.

We will never share your personal or financial information with any other party.

We do not share bank or credit card information with any outside parties.

DISCOUNTS
5x and 8x Members receive 15% off full priced boutique items and workshops. Unlimited members also receive 15% discounts on healing services. Discounts cannot be applied to classes.

CANCELLATIONS AND REFUNDS
Prepaid classes and absence from classes are non-refundable. Class cards and memberships are subject to limits of time. Always check your expiration date before and after your purchase.

GIFT CERTIFICATE REFUNDS
Gift certificates are not refundable and non-returnable.

MEMBERSHIP CANCELLATION 
A membership’s automatic payments are non-refundable after having been processed, unless a mistake took part on our place. Memberships are a minimum of six month commitment. Early termination will incur a charge of $100. After six months, memberships can be cancelled with 30 days notice. For more details, please refer to our Membership FAQ page.

WORKSHOP CANCELLATIONS AND REFUNDS
Workshop cancellations require a 24-hour email notice before the workshop takes place. Cancellation requests with less than 24 hours notice will not be honored unless we can fill your space. 

Workshop cancellation requests must be requested by email to: info@mindbodysoulyoga.com

PRIVATE INSTRUCTION CANCELLATIONS AND REFUNDS
Full payment will be charged if you cancel a private session with less than 24-hour notice.

If you are late for a private session, the class will end at the original time.

If you are more than 15 minutes late for a private class, it is at the instructor’s discretion whether to hold an abbreviated class or not.

HEALING SERVICE CANCELLATIONS
A 24-hour cancellation notice policy applies to all appointments.  A full session’s fee will be charged for any missed or last minute cancellations.

Requests must be sent by email to info@mindbodysoulyoga.com or by calling 917-636-0197.

RESERVATION POLICY

We recommend using out branded app to reserve classes and stay connected to your account with us.  Reserving class will guarantee your spot in class UNTIL five minutes prior to class at which point all reservations will be released to waitlisted students.  

For more information on our policy please go HERE.

CHILDREN IN ADULT CLASSES
Children under 14 can attend Hatha, Hatha/Vinyasa classes without parental supervision as long as a parent/guardian fills out a waiver. Children over 14 may take any class as long as a parent/guardian fills out a form.

LOST ITEMS 
MindBodySoul Yoga will not be held responsible for lost or stolen items under any circumstances.  Please refrain from bringing valuables into the studio.

The studio provides a Lost and Found box for items students may leave behind. On the first day of each month these items, including yoga mats, will be removed and donated or disposed of.

INCLEMENT WEATHER CANCELLATIONS
In an effort to keep everyone safe during inclement weather, we will need to cancel classes from time to time. For updates on holiday class schedules, please check online.

        We thank you for practicing with us.  Namaste.